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SPP is fortunate enough to have clients who are happy to share their experience with others. In fact, in a client survey conducted in August 2009, SPP ranked amongst the highest in the industry in key indicators such as 'Relationship', 'Professionalism' and 'Understanding'.
“I was immediately impressed with SPP’s integrity, their openness and their personal concern that I understood exactly my financial position. This clarity has continued. The people at SPP are my friends – they are helpful not only with my finances, but in lifestyle decisions as well.”
June Roach, Palm Beach
“SPP are much more than investment advisers, they are old and trusted friends who look after us and our future.”
Max and Jan Atfield, Parkwood
"For me, the strength of SPP is the quality of care and interest shown to me in light of my personal circumstances.....they take the stress out of my financial situation and I will commend my adviser to anyone looking for help."
Client Survey respondent, 2009
“Since I became a client of SPP way back in 1992, things financially could never be better. I have found over those almost 16 years that the value of SPP’s ongoing service to me is nothing short of priceless. Whenever I have sought advice it has always been forthcoming and given in a sincere and genuine manner. There really is nothing more that I can say, save the fact no one can ‘better the best’, and that is what I have with SPP, in investment, advice, monitoring and service.”
Oswald Madden, Southport
"I have the highest level of trust in my business relationship with my adviser. I am able to speak openly and without reservation about any matters relating to my financial needs and I know I will always receive sound advice and assistance.
Client Survey respondent, 2009
"Being retired is no easy matter if your financial responsibilities are not adequate. But having SPP as our financial advisers has left us extremely happy and content knowing there is a lot of work and a very experienced team of people looking after us."
John & Merlene Paul, Highland Park
"Our adviser has our complete confidence. She has earned this confidence by her professional ability, her caring attitude and sound advice, together with her availability whenever we need to speak with her."
Client Survey respondent, 2009
"Our advisers are all well known faces, as are staff - we feel like we are dealing with family - we are called by name."
Kevin & Penny Maggs, Hope Island
"Retirement was a major concern, until SPP was recommended by friends. My initial talk with (my adviser) was assuring, helpful, informative and easy. Since then I have complete trust and loyalty with the way SPP handles my future."
Anne Moore, Robina
"I believe the main strength of the business is the close working relationship which advisers and support staff form with their clients. Personally, I have found the help and support I have received over the years from my adviser and the staff have been outstanding"
Client Survey respondent, 2009
"All the support staff I have had dealings with over the years have been wonderful. They have, on every occasion, been professional, dependable and courteous"
Client Survey respondent, 2009
"They take the time and do not rush appointments. They always listen and we find them very helpful with explaining our situation to us. We have no problem in recommending them to anyone looking for financial advice"
Client Survey respondent, 2009